Low-emission zones and urban restrictions: the silent rise of the collection point
Low Emission Zones (LEZs) are reshaping mobility and logistics in Spain's major cities. As of 2023, municipalities with more than 50,000 inhabitants
The cost-of-delivery war: why margins are at stake and how collection points can protect them
Competition in eCommerce has never been fiercer. Consumer expectations are growing at the same pace as logistics costs, and margins are starting to suffer.
eCommerce Logistics 2025 Study: keys to mastering reverse logistics and building loyalty in the process
The eCommerce Logistics Study 2025 has highlighted an aspect that often goes unnoticed: reverse logistics. In the midst of the peak season, returns have been
Wardrobing and fraudulent returns and eCommerce: how to prevent losses without affecting sales
What is wardrobing? Wardrobing is buying a product, using it temporarily and returning it as good as new for a full refund. Although wardrobing
How to anticipate Black Friday: 5 logistical points that your eCommerce should have ready from September
September is not only a month to get back to the routine: it is also the key moment to prepare for the peak season in eCommerce. The Black Friday campaign, which opens the season more
September, a critical month for returns: how to prepare for the post-summer operating peak in eCommerce
September is not only a month of strategic planning: it also represents an intermediate peak of returns that many brands underestimate. After the summer, when logistics
Fraud in eCommerce: how to protect your operations without sacrificing the customer experience
Fraud in ecommerce continues to grow and directly affects logistics operations. At key moments such as sales, promotional campaigns or special dates, fraudsters try to
What consumers are looking for at a collection point: keys to an effective after-sales experience
When we talk about the online shopping experience, we tend to think about the product, the price or the speed of delivery. But the reality is that order collection is also part of the online shopping experience.
Anticipating the peak season in retail: key logistics for eCommerce
Black Friday is not won in November. Nor Cyber Monday. Nor the Christmas campaign. The operations that best withstand the peak season are those that are planned from July onwards. Est
How to manage summer returns without compromising your logistics operation
During the summer, many businesses slow down; but not so for eCommerce. In the midst of the sales season, with promotional campaigns and customers more active than ever before, eCommerce is a