September, a critical month for returns: how to prepare for the post-summer operating peak in eCommerce
September is not only a month of strategic planning: it also represents an intermediate peak of returns that many brands underestimate. After the summer, when logistics
Fraud in eCommerce: how to protect your operations without sacrificing the customer experience
Fraud in ecommerce continues to grow and directly affects logistics operations. At key moments such as sales, promotional campaigns or special dates, fraudsters try to
What consumers are looking for at a collection point: keys to an effective after-sales experience
When we talk about the online shopping experience, we tend to think about the product, the price or the speed of delivery. But the reality is that order collection is also part of the online shopping experience.
Anticipating the peak season in retail: key logistics for eCommerce
Black Friday is not won in November. Nor Cyber Monday. Nor the Christmas campaign. The operations that best withstand the peak season are those that are planned from July onwards. Est
How to manage summer returns without compromising your logistics operation
During the summer, many businesses slow down; but not so for eCommerce. In the midst of the sales season, with promotional campaigns and customers more active than ever before, eCommerce is a
How to avoid logistical bottlenecks in the most critical areas in summer
When we think of the big logistical challenges of the year, we tend to look at Black Friday or the Christmas campaign. However, the summer, without being a traditional peak season, is a
Return without loss: the new strategic approach to reverse logistics in eCommerce
While digital brands strive to sell more and deliver faster, there is a less visible but just as critical part: returns. In Spain, almost 1 in 1 out of
Logistics for summer sales 2025: how to avoid collapse in returns
Summer sales 2025 represent a great opportunity to boost online sales, but they also present a major logistical challenge. The peak of orders is often in the
How does the location of the PUDO influence purchasing behaviour?
The rise of e-commerce has brought with it new forms of delivery that are better suited to today's pace of life. These include pick-up points or PUDOs (Pick-Up and Deliveries).
eCommerce Trends 2025: how to adapt your logistics to the new digital consumer
The first half of 2025 has made it clear that online consumer behaviour is in full transformation. Expectations are no longer focused solely on the speed of