What is a Collection Point and why is it strategic for a logistics operator?
What does a logistics operator gain by incorporating a collection point specialist (network of collection points, lockers or collaborating retailers) into its operations? A specialist in
Sustainable last mile: how it will affect eCommerce in 2026
What is the sustainable last mile and why will it be key for eCommerce in 2026? The sustainable last mile is the set of logistics strategies aimed at reducing
How to improve ecommerce returns policy to build customer loyalty
A well-designed ecommerce returns policy not only reduces operational frictions, but also boosts customer confidence, improves repurchase rates and with
Capillary distribution: strategies for fast and personalised delivery
What is capillary distribution and why has it become a key strategy for fast and personalised ecommerce delivery? Capillary distribution is a model
How to reduce logistics costs in your eCommerce without impacting the customer
Is it possible to reduce the logistics costs of an eCommerce business without worsening the customer experience? Yes. Reducing logistics costs does not mean cutting back on service, it means optimising
Ecommerce trends 2026: logistics, returns and the last mile
What will be the key ecommerce trends in 2026 and how will they affect logistics, returns and the last mile? In 2026, ecommerce growth will already
Logistics planning for Christmas shopping: how to prepare your eCommerce for peak demand
Christmas is the time of year when online orders soar, lead times shorten and consumers expect speed, accuracy and flexibility. For e-retailers
Black Friday returns: how to avoid logistical collapse with an efficient returns strategy
Black Friday is the biggest peak in demand of the year for any eCommerce... and also the biggest peak in returns. The combination of impulse buys, aggressive promotions, and
Sustainable eCommerce deliveries: how to reduce environmental impact with more efficient logistics
The growth of eCommerce has boosted the volume of shipments, returns and goods movements in cities and metropolitan areas. This has also led to an increase in the
Logistics incident management in eCommerce: how to solve them step by step
In eCommerce logistics, incidents are inevitable: delivery delays, damaged packages, wrong addresses or unexpected returns. What makes the difference