RETURN SOLUTIONS
Celeritas
Returns
The most innovative solutions for eCommerce returns. Improving consumer satisfaction in the returns process helps to increase the rate of repeat purchases.
Our services
Celeritas takes care of all the logistics of the online returnsfocused on giving the better service at lower cost possible.
The traditional logistics has not specifically addressed the processes involved in returns. For this reason Celeritas has developed different solutionsSome of them have won awards for their innovationThe range of solutions offered is adapted to the needs of the retailers and the consumers in returns.Consumers can drop off their returns at any point in our network, with extensive opening hours, a fast experience with a magnificent price/service ratio and total guarantee and traceability.
It improves consumers' NPS by avoiding them sticking or printing the transport label on the package. Instead, Celeritas sends a code to the recipient's email address that allows the item to be returned simply by showing it to the Celeritas Point manager, who will scan it and it will be fully registered.
Comfortably from home, with full coverage.
Celeritas offers the possibility to return an item in the Citibox parcel boxes installed in hundreds of residences in major cities. The solution with the best user experience, fast and environmentally friendly.
Celeritas offers its advanced warehouse logistics for the verification of the content of returns to enable a fast and secure refund to the consumer.
Celeritas' return service was excellent; the process was quick and hassle-free. Their return points make the process convenient for both us and the company.
Adriana Castillo Creative Director of Magdalenas Macarenas
Do you need more commercial information?
This form is for commercial information only, if you need help with your order please click here. here.
Leave us your details and we will contact you as soon as possible.