This Privacy Policy shall apply to the company's web users. CELERITAS TRANSPORTE S.L. (hereinafter CELERITAS) in relation to the processing of personal data provided through the channels provided.

 

Identity of the Data Controller

- Headline: CELERITAS TRANSPORT S.L

- N.I.F.: B84595925

- Registered office: Calle San Germán, 39 - 28020 - Madrid (Spain)

- E-mail: [email protected]

- Data Protection Officer: [email protected]

 

Data processed

The personal data processed will be those collected and provided by users and customers through the contact channels available on the Website, such as, for example, the e-mail address provided or registration, being processed by CELERITAS confidentially and adopting appropriate security measures in accordance with current data protection regulations.

In addition, by browsing this website and by using cookies, CELERITAS collects user data in order to improve your browsing experience and effectively manage the portal.

 

Purposes and legitimacy of the processing

CELERITAS process your personal data for the purposes set out below:

- Respond to requests for information and requests for information raised by the interested parties themselves through the channels and e-mail provided on the website. This processing is legitimised by the consent given by the interested party by means of their submission.

- Assess your interest and application to join our team. submitted through the specific form "Do you want to work with us?", based on the consent shown by filling in and submitting this form.

- Processing orders and managing shipments made by the customer, legitimised in the necessary execution of the contract between the parties.

- Keeping you informed about products and services similar to those contracted; on the basis of the existing relationship and legitimate interest of CELERITAS in their maintenance. The data subject may object to this at any time.

- Recording phone calls made to our Customer Service Departmentfor reasons of security and quality of our services, on the basis of the legitimate interest of CELERITAS.

- Enable the effective operation of the website through the cookies installed, based on the legitimate interest of the company and on the consent of the user shown with the acceptance of the cookies.

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Users of our website are informed of the need to provide all mandatory data in order to comply with the purposes indicated above. These fields are identified by an asterisk (*).

Failure to provide such information may result in the impossibility of CELERITAS to fulfil these purposes.

 

Data retention

The personal data provided by users will be kept for the time necessary to effectively comply with the above-mentioned purposes.

In particular, CELERITAS shall keep the personal data submitted by users for as long as they are necessary to deal with queries and they have not withdrawn their consent or exercised their rights. Likewise, customer data will be kept for the duration of the relationship and, upon its termination, for the legal periods foreseen in which the parties may be held liable.

For more information about the retention periods for information relating to browsing data and cookies, please visit our Cookie Policy.

 

Recipients and international data transfers

The data of the recipients of the packages may be transferred to other transport and logistics entities, for the purpose of adequately providing the services contracted to CELERITAS.

Your data will only be communicated to the extent that such communication is necessary or obligatory in accordance with the legislation in force.

No international data transfers are envisaged, although information collected by third party cookies may be subject to such transfers. You can find more information about such transfers in our Cookie Policy.

In the event that an international transfer of data is necessary, CELERITAS undertakes to comply with the necessary technical and organisational measures, without prejudice to the obligations deriving from current legislation on data protection.

 

Rights of data subjects

At any time, users may exercise the following rights recognised by current data protection legislation:

 

- Right of Access: allows the user to know what information is held, where it has been obtained, to whom it has been provided and for what purposes it has been processed.

- Right of rectification: allows the user to rectify any erroneous or outdated data.

- Right of Suppression: allows the user to request that their data no longer be processed.

- Right of Limitation: allows the user to restrict the processing of his or her data, but in such a way that it is retained for some later purpose (a legal claim, for example).

- Right of Portability: allows the user to obtain a copy of his data in electronic form and, in certain circumstances, to request that it be communicated to another service provider.

- Right of Opposition: allows the user to object to the legitimate interest of CELERITAS to request the cessation of the processing of your data.

- Right to Withdraw Consentat any time with regard to the processing of your personal data, without affecting the lawfulness of the processing.

You may exercise these rights by contacting us at the following e-mail address [email protected]indicating which right you wish to exercise and providing your ID card or similar document proving your identity.

Finally, we would like to inform you that you may contact the Data Protection Officer through [email protected] as well as to file a complaint with the Spanish Data Protection Agency, through its website.

 

Security measures

CELERITAS has adopted the appropriate technical and organisational measures to guarantee an adequate level of security for the personal data it processes and has implemented other additional technical means and measures within its power to prevent the loss, alteration, processing or unauthorised access to its users' data.

 

Modification of the privacy policy

CELERITAS reserves the right to modify this Privacy Policy, always in accordance with the terms permitted by current Spanish legislation and with the corresponding communication to users, by means of publication on this website or by any other means of communication or dissemination deemed appropriate.

 

Date of update: August 2023